Refund policy
Refund and Return Policy
All Sales Are Final
Due to the limited and collectible nature of our inventory, all sales are final. We do not accept returns, offer refunds, or process exchanges for buyer's remorse, price fluctuations, or changes of mind once an order has shipped.
Damages and Fulfillment Issues
Please inspect your order immediately upon delivery. If an item arrives damaged in transit, defective, or if you receive the incorrect product, you must contact us within 48 hours of delivery at ttcp87@ttcpfam.com.
To process a damaged or incorrect item claim, please include:
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Your order number.
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Clear photos of the damaged item and the exterior packaging/shipping label.
Once reviewed and verified, we will arrange a replacement if available, or issue a refund to your original payment method. Items sent back to us without prior authorization will not be accepted.
Non-Returnable Items
We do not accept returns on:
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Trading cards, collectible boxes, packs, or sealed sets once opened or unsealed.
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Limited-edition merchandise and seasonal collectibles.
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Gift cards.
Refund Processing (If Applicable)
In the event that an exception or damage claim is approved for a refund, funds will automatically be issued to your original payment method within 5–10 business days. Please note that your bank or financial institution may require additional time to post the transaction.
For any questions regarding an order, reach out to us at ttcp87@ttcpfam.com.